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Terms of Service

Last updated: 10 June 2025

1. Introduction

Welcome to Dhivinora ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and products provided by Dhivinora, a company registered in the United Kingdom and operating in both the UK and India.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

2. Services Description

Dhivinora provides IT solutions and consultancy services including but not limited to:

  • Web application development
  • Mobile application development
  • AI-driven solutions and automation
  • Video editing and content services
  • IT consultancy and support
  • Custom software development

Specific terms for individual projects will be outlined in separate service agreements or statements of work.

3. User Obligations

You agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations
  • Pay all fees and charges in accordance with agreed terms

4. Intellectual Property

Unless otherwise specified in a separate agreement:

  • All custom work developed specifically for you becomes your property upon full payment
  • We retain rights to our proprietary tools, frameworks, and methodologies
  • We may use general knowledge and experience gained from projects for future work
  • Third-party software and licenses remain subject to their respective terms

5. Payment Terms

Payment terms will be specified in individual project agreements. Generally:

  • Invoices are payable within 30 days unless otherwise agreed
  • Late payments may incur interest charges as permitted by law
  • We reserve the right to suspend services for overdue accounts
  • All prices are exclusive of applicable taxes unless stated otherwise

6. Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability shall not exceed the amount paid by you for the specific service
  • We are not liable for indirect, incidental, or consequential damages
  • We do not warrant that our services will be uninterrupted or error-free
  • You acknowledge that technology projects involve inherent risks

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

7. Confidentiality

We respect the confidentiality of your business information and will:

  • Keep your confidential information secure and private
  • Use confidential information only for providing our services
  • Not disclose confidential information to third parties without consent
  • Return or destroy confidential information upon request

8. Termination

Either party may terminate services with reasonable notice. Upon termination:

  • All outstanding fees become immediately due
  • We will provide completed work and transfer relevant materials
  • Confidentiality obligations continue to apply
  • Both parties retain their respective intellectual property rights

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts, unless you are a consumer resident in Scotland or Northern Ireland, in which case you may bring proceedings in your local courts.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@dhivinora.com
Website: www.dhivinora.com